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SRS launch ground breaking Text Messaging service

There is a whole generation of young people living and working in rural Shropshire who prefer to text than talking on their phones. To meet this new style of communication Shropshire Rural Support, in partnership with SHOUT, have 
launched Text SRS at 85258 a 24/7/365 text messaging help line that connects callers with real people who are trained to support, using text messaging.  


For over 30 years Shropshire Rural Support has been operating a 24/7/365 free helpline for farmers, their families, small rural businesses, and people living in rural Shropshire. While this continues to provide support and signposting at times of crisis, newer technology has been adopted by the younger generation. To meet this need Shropshire Rural Support has entered into a partnership with the Charity Mental Health Innovations which powers Shout. 


To confirm the need for a text messaging service, Shropshire Rural Support, with the help of Young Farmers Club across Shropshire, carried out an online survey to obtain the views of their members. The overwhelming response was that Text Messaging was preferred to talking on the phone.  


Andrew Bebb, Shropshire Rural Support chair, said  “Text SRS at 85258 is an exciting development, adding a second communication channel to our established free confidential telephone helpline service that will enable us to support hard to reach young people who are seeking independent and confidential support. Shropshire Rural Support is a self-funding charity and in recent years has received considerable financial support from Young Farmers Clubs across 
Shropshire. Launching this service is a tangible way to repay their generosity and provide a service that we know they will use.”  


Shout is the UK's first and only free, confidential, 24/7 text messaging service for anyone who is struggling to cope. They have taken more than two million conversations with people who are sad, worried, lonely or suicidal and who need urgent, in-the-moment support. 

Shropshire Rural Support will be at the Shropshire County Show at West Mid Showground on Saturday 25th May where representatives from the charity will be on hand with information and resources. 


For more details go to www.shropshireruralsupport and www.giveusashout.org  

 

 

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